Yappli CRM
Yappli CRM
Mobile App-Centric Customer Relationship Management
Key Features
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With regard to the handling of personal information, please read and agree to our "Handling of Personal Information" before submitting an inquiry.
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Key Features
App-centric customer management
Membership record is created by simply downloading the app and entering a form. No-code product that enables you to get started right away without any development.
Enhance customer understanding with live data
Obtain not only customer attribute and purchase data, but also behavioral data including store check-ins. Enhance your customer understanding with data scoring unique to mobile apps.
Real-time marketing based on customer behaviors
Deliver segmented push notifications tailored to customer status by scoring, and push notifications triggered by real-time behavioral data.
Features
Point issuance / management
Create your own loyalty program to encourage customer purchase and increase repeat customers. You can set membership rank based on in-app behavior and points.
  • Point issuance / management
  • Point allocation based on customer behaviors
  • Membership rank based on points
  • Promotion such as seasonal point campaign
    (set expiration)
E-money (issue / manage)
Issue your own original e-money. Immediate payment by just opening the app, enhancing user experience.
  • Store check-in
  • Balance inquiry
  • Membership rank classification
  • Payment
  • Online deposit
  • Chargeback (at the time of deposit/use)
  • Grant bonuses
  • Grant points
Data Integration with External Systems
Easy data integration with POS, EC, MA, CDP, etc. via API and files. Implement comprehensive marketing by integrating customer and behavioral data obtained from mobile apps to CDP and MA.
Other Features
Customer analysis
  • Member registration, authentication and management all on mobile app
  • Understand customer status at a glance with the dashboard
  • Manage in-app behavioral data
  • Customer behavioral analysis
  • Flexible segment-based campaign
Strategy planning
  • Intuitive CMS
  • Create variety of campaigns easily
  • Various push notifications (to all, segmented, 1to1)
  • Automated notification system based on triggers
  • Complex scenario-based campaigns
Implement and evaluate
  • Various offers based on mobile apps (Distribute points, stamps, coupons, contents, etc.)
  • External data integration based on customer ID (email, MA, CDP, etc.)
  • General reports to evaluate strategies
Selected by National Brands
Download Materials
Mobile App-Centric Customer Relationship Management
With regard to the handling of personal information, please read and agree to our "Handling of Personal Information" before submitting an inquiry.
The form may not display correctly if you have blocked advertisements. If the form does not display correctly, please reload the page after removing any display restrictions.