{"id":3360,"date":"2019-10-21T15:04:40","date_gmt":"2019-10-21T06:04:40","guid":{"rendered":"https:\/\/yapp.li\/magazine\/?p=3360"},"modified":"2019-12-19T12:34:48","modified_gmt":"2019-12-19T03:34:48","slug":"%e3%80%8c%e3%83%ad%e3%82%a4%e3%83%a4%e3%83%ab%e3%82%ab%e3%82%b9%e3%82%bf%e3%83%9e%e3%83%bc%e3%80%8d%e3%82%92%e8%82%b2%e6%88%90%e3%81%99%e3%82%8b%e3%83%86%e3%82%af%e3%83%8b%e3%83%83%e3%82%af%e3%82%92","status":"publish","type":"post","link":"https:\/\/yapp.li\/magazine\/3360\/","title":{"rendered":"\u300c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u300d\u3092\u80b2\u6210\u3059\u308b\u30c6\u30af\u30cb\u30c3\u30af\u3092\u3054\u7d39\u4ecb"},"content":{"rendered":"<p><span style=\"font-weight: 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href=\"#i-2\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u306f<\/a><\/li><li><a href=\"#i-3\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u304c\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u3082\u306e<\/a><\/li><li><a href=\"#i-4\">\u512a\u826f\u9867\u5ba2=\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3067\u306f\u306a\u3044<\/a><\/li><li><a href=\"#i-5\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u5224\u65ad\u65b9\u6cd5<\/a><\/li><li><a href=\"#NPS\">NPS\u3092\u8a08\u6e2c\u3059\u308b<\/a><\/li><\/ul><\/li><li><a href=\"#i-6\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u65b9\u6cd5<\/a><ul><li><a href=\"#i-7\">\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u63a5\u89e6\u56de\u6570\u3092\u5897\u3084\u3059<\/a><\/li><li><a href=\"#i-8\">\u5b9a\u671f\u7684\u306a\u60c5\u5831\u767a\u4fe1<\/a><\/li><li><a href=\"#i-9\">\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u5225\u611f\u3092\u6301\u3063\u3066\u3082\u3089\u3046<\/a><\/li><\/ul><\/li><li><a href=\"#i-10\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306b\u6d3b\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/a><ul><li><a href=\"#CRM\">CRM<\/a><\/li><li><a href=\"#MA\">MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09<\/a><\/li><li><a href=\"#SFA\">SFA<\/a><\/li><\/ul><\/li><li><a href=\"#i-11\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306e\u8fd1\u9053\u306f\u30a2\u30d7\u30ea\u306e\u6d3b\u7528<\/a><ul><li><a href=\"#i-12\">\u30a2\u30d7\u30ea\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/a><\/li><li><a href=\"#i-13\">\u30a2\u30d7\u30ea\u306b\u3088\u308b\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u80b2\u6210\u4e8b\u4f8b<\/a><\/li><\/ul><\/li><li><a href=\"#i-14\">\u30a2\u30d7\u30ea\u3067\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u80b2\u6210\u3092\u3059\u308b\u305f\u3081\u306b<\/a><\/li><\/ul><\/div>\n<h2><span id=\"i\"><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u3064\u3044\u3066<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-3362\" src=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-2.jpeg\" alt=\"\" width=\"600\" height=\"400\" srcset=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-2.jpeg 600w, https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-2-300x200.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 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href=\"https:\/\/yapp.li\/magazine\/3368\/\">\u30ed\u30a4\u30e4\u30ea\u30c6\u30a3<\/a>\u304c\u9ad8\u307e\u308c\u3070\u3001\u30d6\u30e9\u30f3\u30c9\u3084\u5546\u54c1\u306e\u30d5\u30a1\u30f3\u3067\u3042\u308b\u9867\u5ba2\u306e\u58f0\u306f\u3001\u304b\u306a\u308a\u306e\u8aac\u5f97\u529b\u30fb\u5ba3\u4f1d\u529b\u3092\u6301\u3061\u307e\u3059\u3002\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u5927\u5207\u306b\u3059\u308c\u3070\u3001\u512a\u308c\u305f\u30ad\u30e3\u30c3\u30c1\u30b3\u30d4\u30fc\u3092\u4f5c\u308a\u3001\u5ba3\u4f1d\u306b\u591a\u304f\u306e\u30b3\u30b9\u30c8\u3092\u304b\u3051\u306a\u304f\u3066\u3082\u3001\u52b9\u679c\u7684\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3092\u884c\u3046\u5834\u5408\u306b\u5339\u6575\u3059\u308b\u5229\u76ca\u3092\u3082\u305f\u3089\u3059\u3068\u8a00\u3063\u3066\u3082\u904e\u8a00\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<h3><span id=\"i-4\"><span style=\"font-weight: 400;\">\u512a\u826f\u9867\u5ba2=\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3067\u306f\u306a\u3044<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5f93\u6765\u3001LTV\uff08Life Time Value\uff1d\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u3084\u8cfc\u5165\u983b\u5ea6\u306a\u3069\u304c\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u898b\u6975\u3081\u308b\u305f\u3081\u306e\u6307\u6a19\u3068\u306a\u3063\u3066\u3044\u307e\u3057\u305f\u3002\u3057\u304b\u3057\u3001\u3053\u308c\u3089\u304c\u9ad8\u3044\u512a\u826f\u9867\u5ba2\u306e\u4e2d\u306b\u306f\u9577\u671f\u5951\u7d04\u306a\u3069\u306b\u7e1b\u3089\u308c\u3066\u8f9e\u3081\u3089\u308c\u306a\u304b\u3063\u305f\u308a\u3001\u4ee3\u66ff\u54c1\u304c\u898b\u3064\u304b\u3089\u305a\u306b\u4ed5\u65b9\u306a\u304f\u4f7f\u3044\u7d9a\u3051\u3066\u3044\u305f\u308a\u3068\u3001\u6e80\u8db3\u5ea6\u304c\u9ad8\u304f\u306a\u3044\u72b6\u614b\u3067\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u4f7f\u3044\u7d9a\u3051\u3066\u3044\u308b\u9867\u5ba2\u3082\u5b58\u5728\u3057\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u3046\u3044\u3063\u305f\u9867\u5ba2\u306f\u512a\u826f\u9867\u5ba2\u3067\u306f\u3042\u308b\u306e\u3067\u3059\u304c\u3001\u7af6\u5408\u4ed6\u793e\u304c\u9b45\u529b\u7684\u306a\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u3092\u51fa\u3057\u305f\u308a\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u6253\u3061\u51fa\u3057\u305f\u308a\u3057\u305f\u5834\u5408\u306f\u3001\u3042\u3063\u3068\u3044\u3046\u9593\u306b\u96e2\u8131\u3057\u3066\u3057\u307e\u3044\u307e\u3059\u3002\u771f\u306e\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u898b\u5b9a\u3081\u308b\u306b\u306f\u9867\u5ba2\u306e\u5fe0\u8aa0\u5fc3\u3084\u611b\u60c5\u3082\u540c\u6642\u306b\u6e2c\u308b\u5fc5\u8981\u304c\u3042\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<h3><span id=\"i-5\"><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u5224\u65ad\u65b9\u6cd5<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u5148\u307b\u3069\u89e6\u308c\u305fLTV\u3068\u3001\u5f8c\u8ff0\u3059\u308bNPS\u3068\u547c\u3070\u308c\u308b\u624b\u6cd5\u3092\u7d44\u307f\u5408\u308f\u305b\u3066\u30de\u30c8\u30ea\u30af\u30b9\u3092\u4f5c\u6210\u3057\u3001\u30bb\u30b0\u30e1\u30f3\u30c8\u5206\u985e\u3059\u308b\u3053\u3068\u3067\u9867\u5ba2\u306e\u4e2d\u304b\u3089\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u62bd\u51fa\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f8b\u3048\u3070\u3001\u7e26\u8ef8\u3092LTV\u3001\u6a2a\u8ef8\u3092NPS\u3068\u3057\u3066\u30de\u30c8\u30ea\u30af\u30b9\u56f3\u3092\u4f5c\u6210\u3057\u305f\u3068\u3057\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u3001\u56f3\u306e\u53f3\u4e0a\u306b\u4f4d\u7f6e\u3059\u308b\u5c64\u3092\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u3057\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u65e2\u5b58\u306e\u9867\u5ba2\u3092\u5206\u985e\u3057\u305f\u4e0a\u3067\u3001\u3082\u3057\u5de6\u4e0a\u306b\u4f4d\u7f6e\u3059\u308b\u300c\u53ce\u76ca\u6027\u304c\u9ad8\u3044\u304c\u96e2\u8131\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u5c64\u300d\u304c\u591a\u304b\u3063\u305f\u5834\u5408\u3001\u7af6\u5408\u4ed6\u793e\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306a\u3069\u3067\u4e00\u6c17\u306b\u5ba2\u304c\u96e2\u308c\u3066\u3057\u307e\u3044\u3001\u58f2\u308a\u4e0a\u3052\u304c\u6fc0\u6e1b\u3057\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u9ad8\u304f\u306a\u308b\u3068\u3044\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u306e\u5834\u5408\u306f\u65e9\u3005\u306b\u5bfe\u7b56\u3092\u8b1b\u3058\u308b\u5fc5\u8981\u6027\u304c\u3042\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<h3><span id=\"NPS\"><span style=\"font-weight: 400;\">NPS\u3092\u8a08\u6e2c\u3059\u308b<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">NPS\u3068\u306f\u3001Net Promoter Score\u3092\u7565\u3057\u305f\u3082\u306e\u3067\u3001\u63a8\u5968\u8005\u306e\u6b63\u5473\u6bd4\u7387\u3068\u3082\u8a00\u3044\u307e\u3059\u3002NPS\u306f\u3001\u9867\u5ba2\u306e\u4f01\u696d\u306b\u5bfe\u3059\u308b\u4fe1\u983c\u5ea6\u3084\u611b\u7740\u5177\u5408\u3092\u5224\u65ad\u3059\u308b\u306e\u306b\u6700\u9069\u306a\u6307\u6a19\u3068\u3057\u3066\u3001\u591a\u304f\u306e\u4f01\u696d\u3067\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u306e\u8a55\u4fa1\u65b9\u6cd5\u3067\u3059\u304c\u3001\u300c\u3042\u306a\u305f\u304c\u53cb\u4eba\u3084\u540c\u50da\u306b\u3053\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u52e7\u3081\u3089\u308c\u308b\u304b\u30010\uff5e10\u70b9\u3067\u8a55\u4fa1\u3057\u3066\u304f\u3060\u3055\u3044\u300d\u3068\u9867\u5ba2\u306b\u5c0b\u306d\u307e\u3059\u3002\u305d\u306e\u4ed8\u3051\u305f\u70b9\u6570\u306e\u7d50\u679c\u304b\u3089\u30019\uff5e10\u70b9\u306e\u9867\u5ba2\u3092\u300c\u63a8\u5968\u8005\u300d\u3068\u3057\u30017\uff5e8\u70b9\u306e\u5834\u5408\u306f\u300c\u4e2d\u7acb\u8005\u300d\u30016\u70b9\u4ee5\u4e0b\u306e\u5834\u5408\u306f\u300c\u6279\u5224\u8005\u300d\u3068\u5206\u3051\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u305d\u3057\u3066\u3001\u6279\u5224\u8005\u306e\u5272\u5408\u3092\u63a8\u5968\u8005\u306e\u5272\u5408\u304b\u3089\u5f15\u304f\u3068NPS\u3092\u7b97\u51fa\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-6\"><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u65b9\u6cd5<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-3363\" src=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-3.jpeg\" alt=\"\" width=\"600\" height=\"400\" srcset=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-3.jpeg 600w, https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-3-300x200.jpeg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u3053\u307e\u3067\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3068\u306f\u4f55\u304b\u3001\u305d\u3057\u3066\u305d\u306e\u898b\u6975\u3081\u65b9\u3092\u7d39\u4ecb\u3057\u3066\u304d\u307e\u3057\u305f.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3067\u306f\u5177\u4f53\u7684\u306b\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u5897\u3084\u3059\u305f\u3081\u306b\u306f\u4f55\u3092\u3057\u3066\u3044\u3051\u3070\u3088\u3044\u306e\u3067\u3057\u3087\u3046\u304b\u3002\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u65b9\u6cd5\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"i-7\"><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u63a5\u89e6\u56de\u6570\u3092\u5897\u3084\u3059<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u80b2\u6210\u3059\u308b\u305f\u3081\u306b\u307e\u305a\u53d6\u308a\u639b\u304b\u308a\u305f\u3044\u306e\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u3068\u306e\u63a5\u89e6\u56de\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u3067\u3059\u3002\u30e1\u30eb\u30de\u30ac\u3001\u30d6\u30ed\u30b0\u3001SNS\u3068\u3044\u3063\u305f\u30c4\u30fc\u30eb\u3092\u4f7f\u3063\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u3001\u76f4\u63a5\u5bfe\u9762\u3057\u3066\u4f1a\u8a71\u3059\u308b\u6a5f\u4f1a\u3092\u8a2d\u3051\u3001\u9069\u5ea6\u306a\u63a5\u89e6\u3092\u7dad\u6301\u3059\u308b\u3088\u3046\u306b\u3057\u307e\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306f\u89aa\u5bc6\u6027\u3084\u4fe1\u983c\u6027\u3092\u5927\u5207\u306b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u500b\u5225\u5bfe\u5fdc\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u65b9\u6cd5\u3082\u6709\u52b9\u3067\u3059\u3002\u4f8b\u3048\u3070\u3001\u500b\u5225\u306b\u4f1a\u3046\u6a5f\u4f1a\u3092\u4f5c\u308b\u3001\u76f8\u624b\u306e\u8208\u5473\u95a2\u5fc3\u306b\u6cbf\u3063\u305f\u5185\u5bb9\u306eDM\u3092\u9001\u308b\u3068\u3044\u3063\u305f\u65b9\u6cd5\u304c\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u63a5\u89e6\u56de\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u306f\u3001\u5358\u7d14\u306b\u5fd8\u308c\u3089\u308c\u3066\u3057\u307e\u3046\u306e\u3092\u9632\u3050\u5f79\u5272\u3082\u3042\u308a\u307e\u3059\u304c\u3001\u7e70\u308a\u8fd4\u3057\u9069\u5207\u306a\u60c5\u5831\u3092\u3082\u3063\u3066\u63a5\u89e6\u3059\u308b\u3053\u3068\u3067\u597d\u611f\u5ea6\u3082\u4e0a\u3052\u308b\u52b9\u679c\u304c\u3042\u308b\u306e\u3067\u975e\u5e38\u306b\u6709\u52b9\u306a\u624b\u6bb5\u3068\u306a\u308a\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"i-8\"><span style=\"font-weight: 400;\">\u5b9a\u671f\u7684\u306a\u60c5\u5831\u767a\u4fe1<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306b\u306f\u60c5\u5831\u767a\u4fe1\u3092\u5b9a\u671f\u7684\u306b\u884c\u3046\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3060\u65b0\u5546\u54c1\u306e\u60c5\u5831\u3092\u767a\u4fe1\u3059\u308b\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u81ea\u793e\u306e\u5546\u54c1\u306e\u3053\u3060\u308f\u308a\u3084\u4f1a\u793e\u3068\u3057\u3066\u306e\u65b9\u91dd\u3001\u7af6\u5408\u4ed6\u793e\u3068\u306e\u9055\u3044\u3068\u3044\u3063\u305f\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3066\u307f\u308b\u306e\u3082\u826f\u3044\u3067\u3057\u3087\u3046\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u307e\u305f\u3001\u304a\u5ba2\u69d8\u306e\u58f0\u3084\u6210\u529f\u4e8b\u4f8b\u3001Q&amp;A\u306a\u3069\u9867\u5ba2\u306e\u7591\u554f\u3092\u89e3\u6d88\u3059\u308b\u60c5\u5831\u63d0\u4f9b\u3082\u5927\u5207\u3067\u3059\u3002\u3055\u3089\u306b\u3001BtoB\u3001\u3082\u3057\u304f\u306f\u4fa1\u683c\u306e\u5927\u304d\u306a\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u306e\u5834\u5408\u3001\u9867\u5ba2\u304c\u4e0d\u5b89\u306b\u601d\u3063\u305f\u308a\u7591\u554f\u3092\u6301\u3063\u305f\u308a\u3068\u3044\u3046\u3053\u3068\u304c\u591a\u3005\u3042\u308b\u305f\u3081\u3001\u3053\u308c\u3089\u3092\u89e3\u6d88\u3059\u308b\u305f\u3081\u306b\u3082\u5546\u54c1\u8cfc\u5165\u5f8c\u306e\u9867\u5ba2\u3078\u306e\u30d5\u30a9\u30ed\u30fc\u306e\u610f\u5473\u3092\u8fbc\u3081\u305f\u60c5\u5831\u63d0\u4f9b\u3082\u5fc5\u8981\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002\u8cfc\u5165\u8005\u540c\u58eb\u306e\u60c5\u5831\u4ea4\u63db\u304c\u3067\u304d\u308b\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u5834\u3092\u8a2d\u3051\u308b\u306e\u3082\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u4e0a\u3052\u308b\u305f\u3081\u306e\u624b\u6cd5\u3068\u3057\u3066\u6709\u52b9\u3067\u3059\u3002<\/span><\/p>\n<h3><span id=\"i-9\"><span style=\"font-weight: 400;\">\u30e6\u30fc\u30b6\u30fc\u306b\u7279\u5225\u611f\u3092\u6301\u3063\u3066\u3082\u3089\u3046<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306f\u3001\u4e00\u822c\u306e\u9867\u5ba2\u3068\u306e\u5dee\u5225\u5316\u3092\u5fb9\u5e95\u3057\u3001\u30e1\u30ea\u30c3\u30c8\u3092\u660e\u78ba\u306b\u6253\u3061\u51fa\u3057\u3066\u3044\u304f\u3053\u3068\u3082\u5927\u5207\u306b\u306a\u3063\u3066\u304d\u307e\u3059\u3002\u305d\u306e\u3053\u3068\u3067\u7279\u5225\u611f\u3092\u6301\u3063\u3066\u3082\u3089\u3044\u3001\u4ed6\u306e\u9867\u5ba2\u306b\u3082\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u8208\u5473\u3092\u6301\u305f\u305b\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u4f8b\u3048\u3070\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u9650\u5b9a\u306e\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u7528\u610f\u3057\u305f\u308a\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u307f\u53c2\u52a0\u3067\u304d\u308b\u4f1a\u54e1\u30b5\u30a4\u30c8\u3001SNS\u30b0\u30eb\u30fc\u30d7\u3092\u4f5c\u6210\u3057\u305f\u308a\u3068\u3044\u3063\u305f\u65b9\u6cd5\u304c\u3042\u308a\u307e\u3059\u3002\u30e1\u30eb\u30de\u30ac\u306a\u3069\u3067\u306e\u60c5\u5831\u63d0\u4f9b\u3082\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u9650\u5b9a\u306e\u3082\u306e\u3092\u5225\u9014\u914d\u4fe1\u3059\u308b\u3068\u3088\u3044\u3067\u3057\u3087\u3046\u3002\u307e\u305f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306b\u5546\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u4f5c\u308a\u306b\u53c2\u52a0\u3057\u3066\u3082\u3089\u3046\u3068\u3044\u3046\u624b\u6cd5\u3082\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-10\"><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306b\u6d3b\u7528\u3067\u304d\u308b\u30c4\u30fc\u30eb<\/span><\/span><\/h2>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-3364\" src=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-4.jpg\" alt=\"\" width=\"600\" height=\"400\" srcset=\"https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-4.jpg 600w, https:\/\/yapp.li\/magazine\/wp-content\/uploads\/2019\/10\/royal-customer-4-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306b\u306f\u5b9a\u671f\u7684\u306a\u60c5\u5831\u767a\u4fe1\u3001\u9867\u5ba2\u306e\u5c64\u306e\u898b\u6975\u3081\u306a\u3069\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u304c\u3001\u5168\u3066\u3092\u4eba\u306e\u624b\u3067\u3084\u308b\u308f\u3051\u306b\u306f\u3044\u304d\u307e\u305b\u3093\u3002\u305d\u3053\u3067\u5fc5\u8981\u306a\u306e\u306f\u30c4\u30fc\u30eb\u3084\u624b\u6cd5\u306e\u6d3b\u7528\u3067\u3059\u3002\u6b21\u306f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3092\u80b2\u6210\u3059\u308b\u624b\u6cd5\u30fb\u30c4\u30fc\u30eb\u306b\u3064\u3044\u3066\u7d39\u4ecb\u3057\u3066\u3044\u304d\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"CRM\"><span style=\"font-weight: 400;\">CRM<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u300cCRM\uff08Customer Relationship Management\uff09\u300d\u3068\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\u3068\u8a00\u3044\u3001\u305d\u306e\u540d\u306e\u901a\u308a\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7ba1\u7406\u3059\u308b\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306e\u3053\u3068\u3092\u6307\u3057\u307e\u3059\u3002\u4f01\u696d\u5074\u306e\u76ee\u7dda\u3067\u3084\u308a\u305f\u3044\u3053\u3068\u3092\u30b5\u30fc\u30d3\u30b9\u30fb\u5546\u54c1\u3068\u3057\u3066\u63d0\u4f9b\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u5074\u306e\u76ee\u7dda\u3067\u307b\u3057\u3044\u30b5\u30fc\u30d3\u30b9\u30fb\u5546\u54c1\u3092\u8003\u3048\u3066\u3044\u304f\u3068\u3044\u3046\u8003\u3048\u65b9\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u306eCRM\u306e\u8003\u3048\u65b9\u306f\u300c\u3069\u308c\u3060\u3051\u512a\u308c\u305f\u5546\u54c1\u30fb\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3067\u304d\u3088\u3046\u3068\u3001\u305d\u308c\u3092\u5229\u7528\u3059\u308b\u9867\u5ba2\u304c\u3044\u306a\u3051\u308c\u3070\u30d3\u30b8\u30cd\u30b9\u304c\u6210\u7acb\u3057\u306a\u3044\u300d\u3068\u3044\u3046\u3082\u306e\u3067\u3001\u9867\u5ba2\u3092\u4e2d\u5fc3\u306b\u6226\u7565\u3092\u7acb\u3066\u3066\u3044\u304f\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u9867\u5ba2\u4e2d\u5fc3\u306e\u4e8b\u696d\u6226\u7565\u306f\u81a8\u5927\u306a\u9867\u5ba2\u60c5\u5831\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u304c\u3001IT\u6280\u8853\u306e\u767a\u5c55\u3068\u3068\u3082\u306b\u305d\u306e\u7ba1\u7406\u3082\u5bb9\u6613\u3068\u306a\u3063\u3066\u304d\u3066\u3044\u308b\u306e\u3067\u3001\u8fd1\u5e74\u306fCRM\u306b\u6ce8\u76ee\u304c\u96c6\u307e\u3063\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"MA\"><span style=\"font-weight: 400;\">MA\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\uff09<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u300cMA\uff08Marketing Automation\uff09\u300d\u306f\u3001\u9867\u5ba2\u3084\u898b\u8fbc\u307f\u5ba2\u306e\u884c\u52d5\u3092\u8a18\u9332\u3057\u3001\u300c\u6700\u9069\u306a\u60c5\u5831\u300d\u3092\u300c\u6700\u9069\u306a\u65b9\u6cd5\u300d\u3067\u300c\u6700\u9069\u306a\u30bf\u30a4\u30df\u30f3\u30b0\u300d\u306b\u5c4a\u3051\u308b\u305f\u3081\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30d7\u30ed\u30bb\u30b9\u3092\u81ea\u52d5\u5316\u3059\u308b\u624b\u6cd5\u30fb\u30c4\u30fc\u30eb\u306e\u3053\u3068\u3092\u8a00\u3044\u307e\u3059\u3002\u6a5f\u80fd\u3068\u3057\u3066\u306f\u3001\u30ea\u30b9\u30c8\u306e\u4f5c\u6210\u3084\u30e1\u30fc\u30eb\u914d\u4fe1\u3001\u9867\u5ba2\u306e\u30b9\u30b3\u30a2\u30ea\u30f3\u30b0\u306a\u3069\u3092\u81ea\u52d5\u5316\u3057\u3001\u30ea\u30fc\u30c9\u30b8\u30a7\u30cd\u30ec\u30fc\u30b7\u30e7\u30f3\u3084\u30ea\u30fc\u30c9\u30ca\u30fc\u30c1\u30e3\u30ea\u30f3\u30b0\u306e\u90e8\u5206\u3092\u52b9\u7387\u5316\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">SNS\u306e\u666e\u53ca\u306a\u3069\u3067\u9867\u5ba2\u304c\u5f97\u308b\u60c5\u5831\u306f\u81a8\u5927\u3067\u3059\u3002\u305d\u3093\u306a\u4e2d\u3067\u3001\u78ba\u5b9f\u306b\u9867\u5ba2\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u5c4a\u3051\u308b\u305f\u3081\u306e\u624b\u6cd5\u3068\u3057\u3066MA\u306f\u5229\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"SFA\"><span style=\"font-weight: 400;\">SFA<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u300cSFA\uff08Sales Force Automation\uff09\u300d\u306f\u3001\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\u306e\u3053\u3068\u3067\u3059\u3002\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3084\u60c5\u5831\u3092\u53ef\u8996\u5316\u3057\u81ea\u52d5\u5206\u6790\u3059\u308b\u3053\u3068\u3067\u3001\u7ba1\u7406\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u55b6\u696d\u52b9\u679c\u306e\u5411\u4e0a\u3092\u56f3\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u4e3b\u306b\u6848\u4ef6\u7ba1\u7406\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u7ba1\u7406\u3001\u4e88\u5b9f\u7ba1\u7406\u3001\u5546\u8ac7\u30d5\u30ed\u30fc\u7ba1\u7406\u306a\u3069\u306e\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3053\u308c\u307e\u3067\u55b6\u696d\u30de\u30f3\u304c\u5404\u500b\u4eba\u306e\u30b9\u30ad\u30eb\u306b\u4f9d\u5b58\u3057\u6d3b\u52d5\u3057\u3066\u304d\u305f\u3082\u306e\u3092\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u3068\u3057\u3066\u7d44\u7e54\u7684\u306a\u6d3b\u52d5\u3067\u5b9f\u73fe\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9ad8\u3044\u30ec\u30d9\u30eb\u3067\u5747\u4e00\u306a\u9867\u5ba2\u5bfe\u5fdc\u3092\u76ee\u6307\u3059\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316\u3092\u56f3\u308b\u3053\u3068\u3082\u3082\u3061\u308d\u3093\u3067\u3059\u304c\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u7372\u5f97\u306e\u305f\u3081\u306e\u30ce\u30a6\u30cf\u30a6\u3082\u5171\u6709\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-11\"><span style=\"font-weight: 400;\">\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u306e\u8fd1\u9053\u306f\u30a2\u30d7\u30ea\u306e\u6d3b\u7528<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u6700\u8fd1\u3067\u306f\u30a2\u30d7\u30ea\u3092\u6d3b\u7528\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u305f\u3068\u3044\u3046\u306e\u306f\u3001\u5b9f\u751f\u6d3b\u306e\u4e2d\u3067\u3082\u5b9f\u611f\u3057\u3066\u3044\u308b\u4eba\u304c\u591a\u3044\u3053\u3068\u3067\u3057\u3087\u3046\u3002\u5b9f\u969b\u3001\u30a2\u30d7\u30ea\u306e\u5c0e\u5165\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u30e1\u30ea\u30c3\u30c8\u304c\u975e\u5e38\u306b\u591a\u304f\u3001\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u5275\u51fa\u3084\u80b2\u6210\u306b\u304a\u3044\u3066\u3082\u30a2\u30d7\u30ea\u306f\u6d3b\u7528\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u3067\u306f\u5177\u4f53\u7684\u306b\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u304b\u3001\u4e8b\u4f8b\u3082\u4ea4\u3048\u3066\u7d39\u4ecb\u3057\u3066\u3044\u304d\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/span><\/p>\n<h3><span id=\"i-12\"><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u3092\u6d3b\u7528\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/span><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">\u3053\u3053\u307e\u3067\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u306e\u80b2\u6210\u65b9\u6cd5\u3092\u3044\u304f\u3064\u304b\u7d39\u4ecb\u3057\u307e\u3057\u305f\u304c\u3001\u30a2\u30d7\u30ea\u306e\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308c\u3070\u3053\u308c\u3089\u306e\u624b\u6cd5\u3092\u30a2\u30d7\u30ea\u4e00\u3064\u3067\u8cc4\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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sizes=\"(max-width: 750px) 100vw, 750px\" \/><\/p>\n<p><a href=\"https:\/\/www.ajinomoto.co.jp\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u5473\u306e\u7d20\u682a\u5f0f\u4f1a\u793e<\/span><\/a><span style=\"font-weight: 400;\">\u306f\u3001\u300c\u3046\u307e\u5473\u300d\u306e\u767a\u898b\u3092\u5275\u696d\u306e\u790e\u3068\u3057\u3066\u3001\u30a2\u30df\u30ce\u9178\u306e\u7814\u7a76\u30fb\u958b\u767a\u306b\u304a\u3044\u3066\u4e16\u754c\u7684\u306a\u30ea\u30fc\u30c0\u30fc\u30b7\u30c3\u30d7\u3092\u767a\u63ee\u3057\u3066\u3044\u308b\u4f1a\u793e\u3067\u3059\u3002\u540c\u793e\u304c\u624b\u639b\u3051\u308b\u672c\u683c\u30b9\u30dd\u30fc\u30c4\u30b5\u30d7\u30ea\u30e1\u30f3\u30c8\u300c\u30a2\u30df\u30ce\u30d0\u30a4\u30bf\u30eb\u300d\u306b\u3066\u30a2\u30d7\u30ea\u304c\u5c0e\u5165\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u306f\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u3078\u306e\u300c\u304a\u3082\u3066\u306a\u3057\u300d &#8211; \u30a2\u30df\u30ce\u30d0\u30a4\u30bf\u30eb | Yappli\uff08\u30e4\u30d7\u30ea\uff09\u5c0e\u5165\u4e8b\u4f8b<\/span><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><span id=\"i-14\"><span style=\"font-weight: 400;\">\u30a2\u30d7\u30ea\u3067\u30ed\u30a4\u30e4\u30eb\u30ab\u30b9\u30bf\u30de\u30fc\u80b2\u6210\u3092\u3059\u308b\u305f\u3081\u306b<\/span><\/span><\/h2>\n<p><span style=\"font-weight: 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href=\"https:\/\/yapp.li\/\"><span style=\"font-weight: 400;\">Yappli<\/span><\/a><span style=\"font-weight: 400;\">\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yappli\u306f\u3001\u30a2\u30d7\u30ea\u306e\u958b\u767a\u30fb\u904b\u7528\u30fb\u5206\u6790\u3092\u30af\u30e9\u30a6\u30c9\u304b\u3089\u30ef\u30f3\u30b9\u30c8\u30c3\u30d7\u3067\u63d0\u4f9b\u3059\u308b\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u30d7\u30ed\u30b0\u30e9\u30df\u30f3\u30b0\u306f\u4e0d\u8981\u3002\u5e45\u5e83\u3044\u30c7\u30b6\u30a4\u30f3\u306e\u9ad8\u54c1\u8cea\u306a\u30cd\u30a4\u30c6\u30a3\u30d6\u30a2\u30d7\u30ea\u3092\u77ed\u671f\u9593\u3067\u958b\u767a\u53ef\u80fd\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 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400;\">\u30ea\u30ea\u30fc\u30b9\u304b\u3089\u904b\u7528\u307e\u3067\u5b89\u5fc3\u3057\u3066\u4efb\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308bYappli\u3002\u307e\u305a\u306f\u304a\u6c17\u8efd\u306b<\/span><a href=\"https:\/\/yapp.li\/document.html\"><span style=\"font-weight: 400;\">\u8cc7\u6599\u8acb\u6c42<\/span><\/a><span style=\"font-weight: 400;\">\u3092\uff01<\/span><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>\u73fe\u4ee3\u306f\u3001\u7269\u3092\u4f5c\u308c\u3070\u58f2\u308c\u308b\u3068\u3044\u3046\u6642\u4ee3\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5c11\u5b50\u9ad8\u9f62\u5316\u306b\u3088\u3063\u3066\u4eba\u53e3\u306e\u6e1b\u5c11\u304c\u8457\u3057\u304f\u306a\u308a\u3001\u56fd\u5185\u306e\u5e02\u5834\u306f\u7e2e\u5c0f\u50be\u5411\u306b\u3042\u308b\u4e00\u65b9\u3067\u3001\u6d88\u8cbb\u8005\u306e\u60c5\u5831\u53ce\u96c6\u306e\u624b\u6bb5\u304c\u591a\u69d8\u5316\u3057\u3001\u5e02\u5834\u3082\u6210\u719f\u3057\u3066\u304d\u3066\u3044\u307e\u3059\u3002 \u305d\u306e\u305f\u3081\u3001\u65b0\u3057\u3044\u9867\u5ba2\u3092\u7372\u5f97\u3059\u308b\u306e &#8230; <\/p>\n","protected":false},"author":21,"featured_media":3361,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[68],"tags":[],"_links":{"self":[{"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/posts\/3360"}],"collection":[{"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/comments?post=3360"}],"version-history":[{"count":3,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/posts\/3360\/revisions"}],"predecessor-version":[{"id":3563,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/posts\/3360\/revisions\/3563"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/media\/3361"}],"wp:attachment":[{"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/media?parent=3360"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/categories?post=3360"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yapp.li\/magazine\/wp-json\/wp\/v2\/tags?post=3360"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}